Outage in Webroot
Email Delay Opening Tickets
Resolved MinorIncident Report
Email to our ticketing system is currently experiencing issues with long delays. Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: OTSM 51714775
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 01/29/2026 09:18PM
Email to our ticketing system experienced an issue with long delays. The issue is now resolved.
We appreciate your patience.
Tracking Number: OTSM 51714775
MONITORING
about 13 hours ago - at 01/29/2026 05:55PM
Email to our ticketing system experienced an issue with long delays. Service has been restored and is now being validated.
We appreciate your patience.
Tracking Number: OTSM 51714775
INVESTIGATING
about 15 hours ago - at 01/29/2026 03:43PM
Email to our ticketing system is currently experiencing issues with long delays. Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: OTSM 51714775
Latest Webroot outages
Core Secure Access, Core Collaboration Access is Unavailable. - about 16 hours ago
Core EDR/MDR is currently experiencing an issue - 7 days ago
Zix - Microsoft 365 - Unable to send/receive - 7 days ago
Core US is currently degraded - 9 days ago
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