Outage in Webroot
Core Secure Access Unavailable - IM3945596
Resolved MajorIncident Report
Summary AI Generated
OpenText Core Secure Access (Webroot) experienced a major outage lasting approximately 49 minutes on June 16, 2026, during which users were unable to log in and encountered errors during the login process. Teams were assembled to investigate and resolve the issue. Service was restored and validated, with the incident fully resolved at 14:33 UTC.
OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3945596
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 06/16/2026 02:33PM
Core Secure Access was unavailable. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3945596
MONITORING
about 19 hours ago - at 06/16/2026 02:30PM
Core Secure Access was unavailable. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3945596
INVESTIGATING
about 19 hours ago - at 06/16/2026 02:20PM
OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3945596
INVESTIGATING
about 20 hours ago - at 06/16/2026 01:46PM
OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3945596
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