Outage in Webroot
OCP North America was in a degraded state
Resolved MinorIncident Report
Summary AI Generated
OCP North America experienced a degraded state lasting approximately 1.2 hours, impacting Core Content Management, Core Content Management for SAP® SuccessFactors, and Core Platform Metadata, with customers experiencing degraded performance across these services. Teams investigated and restored service, which was validated before being confirmed resolved. The incident is now fully resolved.
OCP North America is in a degraded state. The following applications are impacted, and customers may feel degraded performance. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors
- Core Platform - Metadata (cms.us.opentext.com)
Tracking Number: IM3955195
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/03/2026 04:19PM
OCP North America was in a degraded state. The following applications were impacted, and customers may have experienced degraded performance. The issue is now resolved. We appreciate your patience.
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors
- Core Platform - Metadata (cms.us.opentext.com)
Tracking Number: IM3955195
MONITORING
15 days ago - at 07/03/2026 04:04PM
OCP North America was in a degraded state. The following applications were impacted, and customers may have experienced degraded performance. Service has been restored and is now being validated. We appreciate your patience.
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors
- Core Platform - Metadata (cms.us.opentext.com)
Tracking Number: IM3955195
INVESTIGATING
15 days ago - at 07/03/2026 03:09PM
OCP North America is in a degraded state. The following applications are impacted, and customers may feel degraded performance. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors
- Core Platform - Metadata (cms.us.opentext.com)
Tracking Number: IM3955195
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