Outage in Webroot
Server Backup US East (Boyers) experienced login issues
Resolved MinorIncident Report
Summary AI Generated
Webroot's Server Backup US East (Boyers) experienced login issues with the Iron Mountain portal lasting approximately 2.7 hours on July 7, 2026. The incident prevented access to the Iron Mountain portal for affected users. The issue was resolved and service restored without further escalation.
Server Backup US East (Boyers) is currently experiencing login issues with the Iron Mountain portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3957043
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 07/07/2026 06:20PM
Server Backup US East (Boyers) experienced login issues with the Iron Mountain portal. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3957043
INVESTIGATING
11 days ago - at 07/07/2026 05:40PM
Server Backup US East (Boyers) is currently experiencing login issues with the Iron Mountain portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3957043
INVESTIGATING
11 days ago - at 07/07/2026 04:42PM
Server Backup US East (Boyers) is currently experiencing login issues with the Iron Mountain portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3957043
INVESTIGATING
11 days ago - at 07/07/2026 03:42PM
Server Backup US East (Boyers) is currently experiencing login issues with the Iron Mountain portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3957043
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