Outage in Webroot
Zix Encryption Services - Email Message Privacy (EMP) portals/plugin not responding
Resolved MinorIncident Report
Summary AI Generated
Zix Encryption Services Email Message Privacy (EMP) portals and plugins experienced an availability outage lasting approximately 4 hours on July 7, 2026. The issue impacted access to EMP portals and plugins until it was fully resolved. Teams were assembled to investigate and the incident was resolved with service restored.
Zix Encryption Services - Email Message Privacy (EMP) portals and plugins are currently experiencing an issue.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3957099
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/07/2026 08:13PM
Zix Encryption Services - Email Message Privacy (EMP) portals and plugins experienced an issue with availability.
The issue is now resolved. We appreciate your patience.
Tracking Number: IM3957099
INVESTIGATING
11 days ago - at 07/07/2026 04:19PM
Zix Encryption Services - Email Message Privacy (EMP) portals and plugins are currently experiencing an issue.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3957099
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