Outage in Webroot
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) not delivering messages
Resolved MinorIncident Report
Summary AI Generated
Webroot's Zix Encryption Services (AEE/ZEE) experienced a message delivery failure lasting approximately 3.9 hours on July 22, 2026, affecting accounts with DLP service enabled on policies. The issue prevented encrypted emails from being delivered during that period. Service was restored and validated, with full resolution confirmed by 17:24 UTC.
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue delivering messages when the DLP service is enabled on policies.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3965099
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/22/2026 05:24PM
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue delivering messages when the DLP service is enabled on policies.
The issue is now resolved. We appreciate your patience.
Tracking Number: IM3965099
MONITORING
5 days ago - at 07/22/2026 02:50PM
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue delivering messages when the DLP service is enabled on policies.
Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3965099
IDENTIFIED
5 days ago - at 07/22/2026 01:56PM
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue delivering messages when the DLP service is enabled on policies.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3965099
INVESTIGATING
5 days ago - at 07/22/2026 01:31PM
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue delivering messages when the DLP service is enabled on policies.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3965099
Latest Webroot outages
Frankfurt EU8 is currently experiencing intermittent service unavailability - about 1 hour ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
