Outage in Webroot
Zix Hosted Exchange/Customer Portal not saving updates to user settings
Minor
July 25, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
Hosted Exchange is currently experiencing an issue and not saving user changes from the customer portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3967822
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 07/25/2026 11:52PM
Hosted Exchange user saving issues has now been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3967822
INVESTIGATING
1 day ago - at 07/25/2026 09:57PM
Hosted Exchange is currently experiencing an issue and not saving user changes from the customer portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3967822
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