Outage in Webroot

Secure Messaging Portal (ZixPortal) Email sporadic message delivery delays

Resolved Minor

July 22, 2026 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Webroot's Secure Messaging Portal (ZixPortal) experienced sporadic email message delivery delays over approximately 5 hours on July 22, 2026. The issue was investigated by assembled teams, with service restored and validated before being confirmed fully resolved.

Secure Messaging Portal (ZixPortal) is currently experiencing an issue with sporadic message delivery delays. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3965742

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 07/22/2026 09:27PM

Secure Messaging Portal (ZixPortal) experienced an issue with sporadic message delivery delays.

The issue is now resolved. We appreciate your patience.

Tracking Number: IM3965742

MONITORING 5 days ago - at 07/22/2026 05:28PM

Secure Messaging Portal (ZixPortal) experienced an issue with sporadic message delivery delays.

Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3965742

INVESTIGATING 5 days ago - at 07/22/2026 04:21PM

Secure Messaging Portal (ZixPortal) is currently experiencing an issue with sporadic message delivery delays.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3965742

Latest Webroot outages

Frankfurt EU8 is currently experiencing intermittent service unavailability - about 1 hour ago

Zix Hosted Exchange/Customer Portal not saving updates to user settings - 1 day ago

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Errors while delivering to DLP - 4 days ago

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) not delivering messages - 5 days ago

Core Archive CH is currently experiencing degradation of service. - 5 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook