Infrastructure issues under investigations

This incident has been resolved.

Recovery is still in progress for the affected carriers. They are partially working but some more configuration is needed.

We are still working on the issue.

A workaround for the issue has been identified by CrowdStrike.
We are working with AWS to try to apply this fix across our systems.

This will take some time as we have to go through each machine for the fix, will return with a timeline.

We have identified that our infrastructure have been affected with downtime due to issues with a 3rd party tool Security Tool Crowdstrike.
We have identified a workaround to disable Crowdstrike that we are trying to apply on our production environment.

Crowdstrike themselves have also just announced they are working on the problem.