Outage in WellSky

Care Management Issue issue

Resolved Minor
November 12, 2025 - Started 11 days ago - Lasted about 4 hours
Official incident page

Incident Report

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Components affected
WellSky CarePort Care Management

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 11/12/2025 09:12PM

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

MONITORING 11 days ago - at 11/12/2025 06:46PM

Wellsky identified the issue with interfaces and has resolved that issue. Queues will begin to clear on the client side but will take some time as processing occurs.

Next Update - within 2 hour

INVESTIGATING 11 days ago - at 11/12/2025 05:59PM

WellSky is investigating an issue causing latency with interface processing.

Next Update - within 30 minutes

INVESTIGATING 11 days ago - at 11/12/2025 05:39PM

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes

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