Outage in WellSky

Care Management Issue issue

Resolved Minor

January 10, 2026 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes

Components affected

WellSky CarePort Care Management

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 01/10/2026 09:21PM

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

IDENTIFIED 4 months ago - at 01/10/2026 08:41PM

WellSky has identified the issue causing errors and slowness when accessing the MCG through CarePort is due to an outage MCG is experiencing.
For more details, please visit MCG's status page https://status.mcg.com/

INVESTIGATING 4 months ago - at 01/10/2026 07:58PM

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes

Latest WellSky outages

Connect - about 1 month ago

CP Connect Performance Degradation - about 2 months ago

Care Management/Referral Management Incomplete Functionality - about 2 months ago

Discharge and Intake Performance Degradation - 2 months ago

Connect Issue issue - 2 months ago

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