Outage in WePay

Degraded Production Performance

Resolved Minor

July 30, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Please be advised that we have detected an emerging issue where some clients are experiencing degraded production performance. Rest assured that we are actively addressing the issue and will publish an update as new information is available

Components affected

WePay API WePay Website WePay US Processing WePay Canadian Processing WePay Settlements/Withdrawals WePay UK Processing

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/31/2024 01:52AM

Please be advised that the previously reported issue where some clients may have experienced degraded production performance has been resolved as of 9:18 PM ET.

INVESTIGATING over 1 year ago - at 07/31/2024 12:21AM

Latest WePay outages

Degraded Production Performance - over 2 years ago

POST /payments intermittent errors - almost 3 years ago

Elevated Error Rates Reported for V2 & V3 APIs - almost 3 years ago

Funding Delays for specific transactions - about 3 years ago

New V2 merchants are currently unable to complete the onboarding process - about 3 years ago

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