Outage in WePay

Elevated Error Rates Reported for V2 & V3 APIs

Resolved Major
April 25, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Elevated Error Rates have been reported for V2 and V3 APIs. WePay Engineering Teams have been engaged and they are currently investigating this incident. Further updates will be provided upon change of status.
Components affected
WePay API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/25/2023 04:19PM

V2 and V3 APIs are now operating as expected and service has been restored to normal.

MONITORING over 1 year ago - at 04/25/2023 03:31PM

WePay Engineers have identified the issue impacting the V2 and V2 APIs earlier this morning.

Both V2 and V3 APIs are now operating normally.

WePay Engineering Teams remain engaged and continue to monitor for stability.

Further updated will be provided upon change of status.

IDENTIFIED over 1 year ago - at 04/25/2023 03:07PM

The WePay Engineering Team remain engaged and continue to investigate this incident.

Further updates will be provided upon change of status.

IDENTIFIED over 1 year ago - at 04/25/2023 02:42PM

Elevated Error Rates have been reported for V2 and V3 APIs.

WePay Engineering Teams have been engaged and they are currently investigating this incident.

Further updates will be provided upon change of status.

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