Outage in Whalebone
Management API – Degraded performance on write operations
Resolved MinorIncident Report
We are currently seeing degraded performance on Management (Retail) API write operations (POST/PUT/DELETE) starting around 14:00 UTC.
Some requests may experience higher latency or timeouts, while read (GET) requests remain fully functional.
Our team is working to restore normal performance and is closely monitoring the situation.
Some requests may experience higher latency or timeouts, while read (GET) requests remain fully functional.
Our team is working to restore normal performance and is closely monitoring the situation.
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Latest Updates ( sorted recent to last )
3 months ago - at 12/01/2025 04:39PM
Retail Management (Retail) API write operations (POST/PUT/DELETE) are now fully operational and all current API calls are being processed normally.
We are now replaying missing DNS traffic logs from the affected period. These may still appear with a delay, but we do not expect any data loss.
We will confirm once DNS traffic log processing is fully caught up.
3 months ago - at 12/01/2025 03:37PM
We are still seeing intermittent latency and timeouts on some Management (Retail) API write operations (POST/PUT/DELETE), while read (GET) requests remain available. The situation has improved compared to the start of the incident, but some operations may still be slow or fail. Our team is actively working on clearing the remaining backlog and verifying normal behavior of all operations.
3 months ago - at 12/01/2025 02:20PM
We are currently seeing degraded performance on Management (Retail) API write operations (POST/PUT/DELETE) starting around 14:00 UTC.
Some requests may experience higher latency or timeouts, while read (GET) requests remain fully functional.
Our team is working to restore normal performance and is closely monitoring the situation.
Latest Whalebone outages
Regulatory domains not being blocked in selected regions - 24 days ago
Degraded Management API performance (timeouts) - about 1 month ago
Degraded dashboard data freshness - about 1 month ago
Resolvers page loads slowly / fails to load - about 1 month ago
Management API outage - about 2 months ago
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