Outage in White Label Communications

AWS portal impairment.

Resolved Minor
October 20, 2025 - Started 3 days ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently aware of an incident in AWS causing degraded portal performance. AWS is working to correct their issues.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/21/2025 12:20AM

AWS has noted this incident as resolved.

MONITORING 3 days ago - at 10/20/2025 10:04PM

AWS has implemented a fix and they are observing normal network traffic at this point. We will continue to monitor.

IDENTIFIED 3 days ago - at 10/20/2025 03:04PM

We are currently aware of an incident in AWS causing degraded portal performance. AWS is working to correct their issues.

Latest White Label Communications outages

Outbound call failures - 2 months ago
Account creation failures - 3 months ago

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