Outage in WithSecure

Elements Portal malfunctioning for organizations in EPP APAC region

Resolved Minor
January 22, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

Currently Elements Portal is malfunctioning for organizations in EPP APAC region. Only the portal is affected and will not affect the Endpoints Protection to our users. We are currently investigating to understand root cause and find a solution to the issue. We sincerely apologize for the inconvenience.
Components affected
WithSecure Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/22/2025 08:09PM

The issue now has been resolved, and we are monitoring the issue. Currently Elements Portal is working normally.

We sincerely apologize for the inconvenience.

INVESTIGATING about 1 month ago - at 01/22/2025 05:50PM

Currently Elements Portal is malfunctioning for organizations in EPP APAC region. Only the portal is affected and will not affect the Endpoints Protection to our users. We are currently investigating to understand root cause and find a solution to the issue.

We sincerely apologize for the inconvenience.

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