Outage in Workato
Environment switching problem
Resolved Major
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Outage Details
Components affected
Workato WebsiteLatest Updates ( sorted recent to last )
The incident has been resolved. Customers with Automation HQ should now be able to use the environment switcher. If any job failures had been encountered with an error message "Couldn't find FederatedAccount", customers may now repeat those jobs as required. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.
We have identified the underlying cause of the incident and we are working to take remediating steps. We will provide more updates shortly.
Customers may clear their cookies for app.workato.com to access the Workato platform but will continue to be unable to switch environments. We are continuing to investigate the issue.
The issue is affecting Automation HQ customers' ability to switch between environments. We are continuing to investigate.
We are currently investigating an incident affecting our platform. We will provide additional information on all affected components as soon as it becomes available.
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