Outage in Workato

Web UI Errors

Resolved Minor
May 15, 2025 - Started 3 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue with viewing connections and folders in the Web UI. We do not believe any other components are affected by the issue. We will continue to share additional information as soon as it is available.
Components affected
Workato Website
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/15/2025 11:12PM

After further monitoring, this issue is considered resolved. Users should no longer encounter any issues in the Web UI. If you continue to experience any issues, please contact Workato Support at support.workato.com.

MONITORING 3 days ago - at 05/15/2025 10:52PM

Our team has released a fix and is seeing improvement. We are continuing to monitor for any additional impact.

IDENTIFIED 3 days ago - at 05/15/2025 08:41PM

We are continuing to work on a fix for the issue and will share updates as soon as we have them.

IDENTIFIED 3 days ago - at 05/15/2025 06:04PM

We have identified the underlying cause of the issue and are working to remediate it. We will provide more updates shortly.

INVESTIGATING 3 days ago - at 05/15/2025 05:54PM

We are currently investigating an issue with viewing connections and folders in the Web UI. We do not believe any other components are affected by the issue. We will continue to share additional information as soon as it is available.

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