Outage in Workato
Issue with Slack App Creation
Resolved MinorIncident Report
Summary AI Generated
Workato experienced a 6.3-hour minor incident affecting Slack app creation within Workbot for Slack, during which customers encountered errors or were unable to complete new Slack app setup. The underlying cause was identified and remediation steps were applied, resulting in observed platform improvement. The issue was confirmed resolved after continued monitoring.
We are investigating an issue impacting Slack app creation. Customers may encounter errors or be unable to complete setup when creating new Slack apps. We will share additional information as soon as it is available.
Components affected
Workato Workbot for SlackTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/24/2026 04:26PM
After further monitoring, this issue is now considered resolved. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
MONITORING
4 days ago - at 07/24/2026 04:04PM
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
IDENTIFIED
4 days ago - at 07/24/2026 12:34PM
We have identified the underlying cause of the issue and are actively working on remediation.
INVESTIGATING
4 days ago - at 07/24/2026 10:12AM
We are investigating an issue impacting Slack app creation. Customers may encounter errors or be unable to complete setup when creating new Slack apps. We will share additional information as soon as it is available.
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