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Outage in Workiva

Destination Links within XBRL Block Tags Cannot Be Created or Deleted

Resolved Minor
June 12, 2023 - Started almost 3 years ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently investigating an issue whereby destination links cannot be created or deleted within XBRL Block Tags resulting in an error message "Cannot delete table with XBRL facts. Reload and remove XBRL facts before deleting." The recommended workaround is to highlight the text, right click, remove the link from the text, and then delete the text. We will provide an update as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 06/13/2023 06:43PM

Reports show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

MONITORING almost 3 years ago - at 06/13/2023 06:30PM

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

IDENTIFIED almost 3 years ago - at 06/13/2023 11:31AM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 06/13/2023 11:27AM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 06/13/2023 08:05AM

Our Team is currently working on resolving the issue. We will provide another update once more information becomes available.

IDENTIFIED almost 3 years ago - at 06/13/2023 04:34AM

Our Team is currently working on resolving the issue. We will provide another update once more information becomes available.

IDENTIFIED almost 3 years ago - at 06/12/2023 09:58PM

Our team has identified the issue and continues to work towards a resolution. We will provide another update once more information becomes available.

INVESTIGATING almost 3 years ago - at 06/12/2023 08:18PM

We are currently investigating an issue whereby destination links cannot be created or deleted within XBRL Block Tags resulting in an error message "Cannot delete table with XBRL facts. Reload and remove XBRL facts before deleting." The recommended workaround is to highlight the text, right click, remove the link from the text, and then delete the text. We will provide an update as soon as possible.

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