Outage in Workiva

Issues identified when using the Workiva Platform in languages other than English

Resolved Major

January 30, 2024 - Started about 2 years ago - Lasted about 8 hours
Official incident page

Incident Report

It has been reported that customers are unable to use the Workiva Platform in their chosen language, other than English. This is seen in all production environments, our teams are working on a fix and further information will be released as the investigation progresses.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/30/2024 11:41PM

Workiva identified an issue impacting non-English locales and has addressed the issue. The Platform is operating normally at this time. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

INVESTIGATING about 2 years ago - at 01/30/2024 03:56PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 01/30/2024 03:55PM

It has been reported that customers are unable to use the Workiva Platform in their chosen language, other than English.
This is seen in all production environments, our teams are working on a fix and further information will be released as the investigation progresses.

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