Outage in Workiva

Users unable to access the platform - apac.wdesk.com

Resolved Major
April 15, 2025 - Started 7 months ago - Lasted about 17 hours
Official incident page

Incident Report

We are currently investigating reports that users are unable to access apac.wdesk.com. We will provide an update as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/16/2025 01:05AM

Between 3:49pm to 5:09pm (SGT) Singapore Time on April 15th, we experienced users not being able to access apac.wdesk.com. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

MONITORING 7 months ago - at 04/15/2025 09:38AM

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

INVESTIGATING 7 months ago - at 04/15/2025 08:35AM

We are currently investigating reports that users are unable to access apac.wdesk.com. We will provide an update as soon as possible.

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