Outage in Workiva

Issue loading GRC

Resolved Minor
September 23, 2025 - Started 3 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating reports from some users experiencing issues loading GRC on the US Production environment. Our technical teams are engaged and actively working to investigate this. We will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/23/2025 05:41PM

Between 4:52 AM CDT to 6:02 AM CDT, GRC experiences in the US Production environment were severely degraded.. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

INVESTIGATING 3 days ago - at 09/23/2025 04:08PM

We continue to see recovery and are no longer receiving reports from users encountering issues with GRC loading. We continue to monitor the situation while we work to identify the root cause.

However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

MONITORING 3 days ago - at 09/23/2025 03:06PM

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

INVESTIGATING 3 days ago - at 09/23/2025 11:30AM

We have started to see the issue recovering and continue to monitor the situation.

INVESTIGATING 3 days ago - at 09/23/2025 10:58AM

We are currently investigating reports from some users experiencing issues loading GRC on the US Production environment. Our technical teams are engaged and actively working to investigate this. We will provide an update as soon as possible.

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