Outage in Workiva
Chains Service Degraded
Resolved MajorIncident Report
Summary AI Generated
Workiva's Chains Service experienced degradation for 5.4 hours, causing chain command failures for users on app.wdesk.com. The service team implemented mitigating steps to resolve the chain command issues. Monitoring confirmed the incident was fully resolved, with users no longer experiencing chain command failures.
We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible.
This issue is impacting users on app.wdesk.com
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/22/2026 06:27PM
Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
MONITORING
2 days ago - at 05/22/2026 03:22PM
Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
INVESTIGATING
3 days ago - at 05/22/2026 02:05PM
Our team continues to work towards a resolution for the degradation of the Chains Service on app.wdesk.com. User may continue to experience chain command failures. We will provide another update once more information becomes available.
INVESTIGATING
3 days ago - at 05/22/2026 01:06PM
We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible.
This issue is impacting users on app.wdesk.com
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