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Outage in Workiva

Chains Service Degraded

Major
May 26, 2026 - Started about 9 hours ago
Official incident page

Incident Report

We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 hours ago - at 05/26/2026 03:34PM

Our team continues to work towards a resolution for a subset of chain commands that are still failing . We will provide another update once more information becomes available.

MONITORING about 5 hours ago - at 05/26/2026 12:29PM

Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

INVESTIGATING about 6 hours ago - at 05/26/2026 12:01PM

Our team continues to work towards a resolution for the issue with chain commands failing. We will provide another update once more information becomes available.

INVESTIGATING about 8 hours ago - at 05/26/2026 10:07AM

Our team continues to work towards a resolution for the issue with chain commands failing. We will provide another update once more information becomes available.

INVESTIGATING about 9 hours ago - at 05/26/2026 09:19AM

We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible.

This issue is impacting users on app.wdesk.com

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