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Outage in Workiva

Expired Login Reset Failures - app.wdesk and eu.wdesk

Resolved Minor
February 05, 2021 - Started about 5 years ago - Lasted about 1 year
Official incident page

Incident Report

We are currently investigating reports that users with expired passwords are unable to reset and access Wdesk. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 02/05/2021 09:12PM

Reports show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

INVESTIGATING about 5 years ago - at 02/05/2021 08:15PM

We are currently investigating reports that users with expired passwords are unable to reset and access Wdesk. We will provide an update as soon as possible.

*This issue is impacting users on app.wdesk and eu.wdesk.

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