Outage in WorkOS

Elevated API Errors

Resolved Major
October 20, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue with our API. We apologize for the inconvenience and will share an update once we have more information.
Components affected
WorkOS Dashboard WorkOS Admin Portal

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/20/2025 10:06AM

This incident has been resolved.

MONITORING about 2 months ago - at 10/20/2025 09:38AM

Services are recovering with significant improvement. Our team continues to monitor the situation with our upstream provider.

INVESTIGATING about 2 months ago - at 10/20/2025 08:58AM

We continue to be impacted by the AWS incident. Engineers are currently investigating options for restoring service despite the AWS incident.

We will share an update as soon as possible.

INVESTIGATING about 2 months ago - at 10/20/2025 07:43AM

We are aware that one of our upstream providers is experiencing issues. We are continuing to investigate.

INVESTIGATING about 2 months ago - at 10/20/2025 07:35AM

We are seeing elevated error rates across our services.

We will share an update as soon as possible.

INVESTIGATING about 2 months ago - at 10/20/2025 07:17AM

We are investigating an issue with our API.

We apologize for the inconvenience and will share an update once we have more information.

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