Outage in WorkOS

Authkit and Admin Portal Errors

Resolved Major
October 20, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating an issue with Authkit. We apologize for the inconvenience and will share an update once we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/21/2025 02:31AM

This incident has been resolved.

MONITORING about 2 months ago - at 10/21/2025 01:51AM

We have finished deploying across all affected services and services have been restored. We will continue to monitor to ensure no additional impact

IDENTIFIED about 2 months ago - at 10/21/2025 01:08AM

Admin Portal has been recovered as the fix has fully deployed.

IDENTIFIED about 2 months ago - at 10/21/2025 12:54AM

We have begun rolling out fixes across services, and will be verifying recovery as it deploys

IDENTIFIED about 2 months ago - at 10/20/2025 11:41PM

We have identified the issue and are working on a fix. We'll update again when we've rolled it out.

IDENTIFIED about 2 months ago - at 10/20/2025 10:14PM

We are currently experience a large percentage of requests timing out (for Authkit, Admin Portal, and Dashboard logins) due to ongoing issues at our upstream provider, Vercel. We are working with them on this issue and will update you again within the hour, or when our status changes.

IDENTIFIED about 2 months ago - at 10/20/2025 09:12PM

We continue to investigate workarounds for our upstream provider.

We apologize for the inconvenience.

INVESTIGATING about 2 months ago - at 10/20/2025 07:45PM

Authkit and Admin Portal availability are being affected by an upstream provider. Engineers are currently investigating options for restoring service despite upstream issues.

We will share an update as soon as possible.

INVESTIGATING about 2 months ago - at 10/20/2025 07:27PM

Error rates are high across Authkit, Admin Portal, and Dashboard.

We will post an update as soon as possible.

INVESTIGATING about 2 months ago - at 10/20/2025 07:15PM

We are investigating an issue with Authkit.

We apologize for the inconvenience and will share an update once we have more information.

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