WorkOS Outage History

WorkOS experienced elevated HTTP 429 (Too Many Requests) error rates on the /directory_users endpoint for 2.3 hours. The issue impacted API requests to this endpoint, causing rate limiting errors for users attempting to access directory user data. The problem was resolved after deploying a fix, with error rates returning to normal levels.

WorkOS experienced a Dashboard issue where the custom branding editor's CSS code editor and JWT editor were unavailable for 1.4 hours. The functionality was restored and the service team confirmed the impact was resolved.

WorkOS experienced elevated API errors and increased latency for 1.7 hours. The issues affected API functionality and response times across their services. The incident was resolved after services returned to normal operation.

WorkOS experienced elevated API errors and increased latency for 1.1 hours, impacting their API services. The engineering team identified the root cause and implemented a fix. All services returned to normal operation and the incident was resolved.