Outage in Worldline

Worldline payment platform perturbation in the TEST environment

Resolved Minor

December 28, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

Incident Report

We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Components affected

Worldline Direct Server to server API Worldline Direct Client API Worldline Direct Hosted Payment Pages Worldline Direct Hosted Tokenization Pages Worldline Batch transaction processing Worldline e-Terminal Worldline Ecommerce Payment Pages Worldline DirectLink API's Worldline FlexCheckout

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Latest Updates ( sorted recent to last )

IDENTIFIED about 2 months ago - at 12/28/2025 02:21AM

We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

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