Outage in Worldline

Delayed settlements for French acquirers transactions

Resolved Minor

January 21, 2026 - Started 24 days ago - Lasted 13 days
Official incident page

Incident Report

Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly. Due to this, the funds associated with the transactions concerned will be credited to your account later than usual. A dedicated team has been deployed to investigate the situation as a matter of urgency. We will update you as soon as more information becomes available. We regret any potential inconvenience and appreciate your understanding and patience.

Components affected

Worldline Arkea Worldline Banque Postale Worldline Banque Populaire, Caisse d'Epargne, BRED Worldline BNP Paribas Worldline Caisse d’Epargne Worldline Carrefour Banque Worldline Crédit du Nord Worldline Crédit Agricole Worldline Crédit Mutuel, CIC, BECM Worldline Concardis Worldline La Poste Worldline LCL Worldline Société Générale

Need to monitor Worldline outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 02/03/2026 08:54AM

Please be informed that some transactions appeared successful to merchants but were later rejected during settlement.

This event took place between 20/01/2026 13:37 and 02/02/2026 10:04 CET.

We confirm that the issue has been fixed and transactions have been reprocessed.

We regret the situation and any potential inconvenience.

IDENTIFIED 22 days ago - at 01/23/2026 03:53PM

UPDATE

As communicated before, our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

This is our confirmation to you that this situation is still ongoing.

As a result, the funds associated with the transactions concerned will be credited to your account later than usually.

A dedicated team has been deployed to investigate the case as a matter of urgency and the investigation persists.

We will update you again as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

IDENTIFIED 24 days ago - at 01/21/2026 08:18AM

Our systems have detected that transactions starting from 20/01/2026, 13:37 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.

Latest Worldline outages

Worldline Slow Response Time - about 7 hours ago

ONGOING: Double refunds on the same transaction - 9 days ago

ONGOING: Worldline Slow Response Time - 17 days ago

Delayed settlements for PostFinance transactions - 19 days ago

3-D Secure Authentication partially unavailable - 22 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook