Outage in Xactus
Experian Precise ID Request Errors
Resolved MinorIncident Report
We are investigating elevated error rates with Experian Precise ID requests. Credit requests are unaffected. We are in contact with Experian.
Components affected
Xactus ExperianTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/13/2026 12:40AM
This incident has been resolved.
MONITORING
17 days ago - at 05/13/2026 12:16AM
Response rates for Precise ID have returned to normal levels. We are continuing to monitor.
INVESTIGATING
17 days ago - at 05/13/2026 12:10AM
We are investigating elevated error rates with Experian Precise ID requests. Credit requests are unaffected. We are in contact with Experian.
Latest Xactus outages
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Multiple products experiencing disruption - 29 days ago
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