Outage in Xandr

Log Level Data Delays and UI Reporting Data Delays

Resolved Minor
April 06, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the following issue::

  • Component(s): Log Level Data, Reporting pages
  • Impact(s):
    • Stale reporting data
    • Some data incomplete or incorrect until reprocessed (please repull data as necessary)
    • Expect delayed Log Level Data starting for the 14:00 UTC reporting hour in the following feeds : standard_feed, auction_category_feed, auction_segment_feed, engineered_features, enhanced_viewability
  • Not Impacted:
    • Ad Serving
    • Bidding
  • Geolocation(s): Global (Global)

We will provide an update as soon as more information is available. Thank you for your patience.

Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/06/2023 11:35PM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

MONITORING over 2 years ago - at 04/06/2023 11:02PM

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

IDENTIFIED over 2 years ago - at 04/06/2023 10:35PM

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

INVESTIGATING over 2 years ago - at 04/06/2023 10:12PM

We are currently investigating the following issue:: Component(s): Log Level Data, Reporting pages Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Expect delayed Log Level Data starting for the 14:00 UTC reporting hour in the following feeds : standard_feed, auction_category_feed, auction_segment_feed, engineered_features, enhanced_viewability Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) We will provide an update as soon as more information is available. Thank you for your patience.

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