Outage in Xero Developer

Global: Xero Bank Feeds API statements blocked

Resolved Major
April 11, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware that the bankfeeds.xro/1.0/statements POST requests may be returning Rate-Limited (429) responses preventing posting of statements. Our team is investigating this with urgency. Status Last Reviewed: 10:29pm UTC
Components affected
Xero Developer Bankfeeds API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/12/2023 01:40AM

We have implemented a workaround and are monitoring. Statement posting is now available while we work on a permanent fix.

Clients should limit requests to a maximum of 180 calls per minute, for example using exponential backoff retry policies.

INVESTIGATING over 1 year ago - at 04/11/2023 10:30PM

We are aware that the bankfeeds.xro/1.0/statements POST requests may be returning Rate-Limited (429) responses preventing posting of statements. Our team is investigating this with urgency.

Status Last Reviewed: 10:29pm UTC

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