Outage in Xero Developer

Global: API Webhooks - API users not receiving webhooks

Resolved Minor
July 07, 2025 - Started about 21 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified what is preventing global API users trying to receive webhooks. We understand that as a result you will not receive notifications of updates. This is our top priority and we will update you as soon as we can. Status Last Reviewed: 11:32pm UTC
Components affected
Xero Developer Webhooks
Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 07/08/2025 12:19AM

Our team has resolved the issue impacting global API users trying to retrieve webhooks. We apologise for any inconvenience this has caused.

This was caused by network instability and we've since restored service

MONITORING about 21 hours ago - at 07/07/2025 11:38PM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 11:38pm UTC

IDENTIFIED about 21 hours ago - at 07/07/2025 11:33PM

We have identified what is preventing global API users trying to receive webhooks. We understand that as a result you will not receive notifications of updates.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 11:32pm UTC

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