Outage in Xero Developer
Global: API - some customers may be experiencing an issue using the API due to a current issue with Xero.
Resolved MinorIncident Report
Summary AI Generated
Xero Developer API experienced multiple outages over a week-long period, affecting all major APIs including Accounting, Files, Payroll, Bankfeeds, Xero HQ, Assets, and Practice Manager APIs. The incidents prevented API customers from integrating with or using Xero services, with several brief outages occurring between May 11-15. The platform was fully restored and stabilized by May 18, with engineering teams implementing close monitoring to prevent further disruptions.
We are aware our API customers trying to integrate or use the Xero API are experiencing issues. Our team is investigating this with urgency.
Components affected
Xero Developer Files API Xero Developer Payroll API Xero Developer Bankfeeds API Xero Developer Xero HQ API Xero Developer Assets API Xero Developer Xero Practice Manager API Xero Developer Accounting APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 05/18/2026 03:40AM
Xero is now stable and all customers should be able to use the platform normally. We have not observed any further disruption since our last update and are confident the platform is operating as expected.
We sincerely apologise for the series of incidents over the past week and the impact this has had on your business. We know how much you rely on Xero, and we did not meet the standard you deserve.
MONITORING
18 days ago - at 05/15/2026 01:21AM
We're aware of an outage affecting customers between 12:21 and 12:24 AM UTC. Xero is now stable and operating normally.
We're sorry for the disruption, particularly given the recent outages. Our engineering team is monitoring closely and will update this page if anything changes.
MONITORING
22 days ago - at 05/11/2026 03:23AM
Our team has resolved a recent outage our customers experienced from 11:02pm-11:07pm UTC. Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely to ensure everything remains on track.
We apologise for any inconvenience this has caused and appreciate your patience during this time.
MONITORING
22 days ago - at 05/11/2026 12:36AM
Our team has resolved the issue impacting customers. Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely to ensure everything remains on track.
We apologise for any inconvenience this has caused and appreciate your patience during this time.
INVESTIGATING
22 days ago - at 05/11/2026 12:07AM
We're seeing recovery of our systems, and are continuing to investigate this issue.
INVESTIGATING
22 days ago - at 05/10/2026 11:57PM
We are aware our API customers trying to integrate or use the Xero API are experiencing issues. Our team is investigating this with urgency.
Latest Xero Developer outages
Global: API - Users may not be receiving webhooks - 10 months ago
Global: Authorising app connections - 10 months ago
Global: API Webhooks - API users not receiving webhooks - 11 months ago
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