Outage in Xero

Global: Some customers are experiencing errors and slowness when accessing Xero

Resolved Minor
October 27, 2025 - Started 6 days ago - Lasted 24 minutes
Official incident page

Incident Report

We are aware some customers are experiencing errors and slowness when accessing Xero. Our team is investigating this with urgency. Status Last Reviewed: UTC 10:48
Components affected
Xero

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/27/2025 11:09AM

Our team has resolved the issue causing some customers to experience errors and slowness across Xero. This was related to a product release which has been rolled back. We apologise for any inconvenience this has caused.

MONITORING 6 days ago - at 10/27/2025 10:54AM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 10:54

INVESTIGATING 6 days ago - at 10/27/2025 10:48AM

We are aware some customers are experiencing errors and slowness when accessing Xero. Our team is investigating this with urgency.

Status Last Reviewed: UTC 10:48

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