Outage in Xero
Global: Some customers are experiencing errors accessing Xero
Resolved MinorIncident Report
We're aware some customers are currently experiencing issues in Xero Blue and are receiving errors after logging into Xero. Our team is investigating this with urgency.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 11/24/2025 09:59AM
Our team has resolved the issues causing some customers to experience errors when navigating or logging into Xero.
This was caused by a database issue and our team made a configuration change to restore services to normal. We apologise for the inconvenience caused and appreciate your patience whilst we resolved this.
MONITORING
about 2 months ago - at 11/24/2025 09:24AM
Our team has implemented a fix and we are currently monitoring the results.
INVESTIGATING
about 2 months ago - at 11/24/2025 08:59AM
We're aware some customers are currently experiencing issues in Xero Blue and are receiving errors after logging into Xero. Our team is investigating this with urgency.
Latest Xero outages
South Africa - Some customers may be experiencing issues when accessing parts of Xero - about 1 month ago
Global: XPM - Some customers are unable to access XPM - about 1 month ago
United Kingdom: HMRC - Issues connecting to HMRC - about 1 month ago
Global: SyftX - Customers receiving an error - about 1 month ago
Global: Bills - Some customers are unable to access Bills - about 1 month ago
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