Outage in Xero

Global: Some customers are experiencing errors accessing Xero

Resolved Minor
November 24, 2025 - Started 13 days ago - Lasted about 1 hour
Official incident page

Incident Report

We're aware some customers are currently experiencing issues in Xero Blue and are receiving errors after logging into Xero. Our team is investigating this with urgency.
Components affected
Xero

Need to monitor Xero outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 11/24/2025 09:59AM

Our team has resolved the issues causing some customers to experience errors when navigating or logging into Xero.

This was caused by a database issue and our team made a configuration change to restore services to normal. We apologise for the inconvenience caused and appreciate your patience whilst we resolved this.

MONITORING 13 days ago - at 11/24/2025 09:24AM

Our team has implemented a fix and we are currently monitoring the results.

INVESTIGATING 13 days ago - at 11/24/2025 08:59AM

We're aware some customers are currently experiencing issues in Xero Blue and are receiving errors after logging into Xero. Our team is investigating this with urgency.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook