Outage in Xero
South Africa - Some customers may be experiencing issues when accessing parts of Xero
Resolved MinorIncident Report
We are aware that some customers may be experiencing error messages when accessing part of Xero for those based in South Africa.
We are continuing to investigate this issue.
Components affected
XeroNeed to monitor Xero outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 12/10/2025 09:27PM
We can confirm the issue impacting some South African customers trying to log into Xero has been resolved. We apologise for any inconvenience this has caused.
This was caused by third-party supplier issues. As a cloud software service, we work with a range of third-party suppliers to help deliver the best experience we can for our customers and partners.
INVESTIGATING
5 days ago - at 12/10/2025 12:27PM
We are aware that some customers may be experiencing error messages when accessing part of Xero for those based in South Africa.
We are continuing to investigate this issue.
Latest Xero outages
United Kingdom: HMRC - Issues connecting to HMRC - 12 days ago
Global: SyftX - Customers receiving an error - 13 days ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
