Outage in Xero
UK : UK Tax - Issues when loading filings
Resolved MinorIncident Report
Summary AI Generated
UK customers experienced slowness and errors when loading filings in Xero Tax for Corporation Tax and Statutory Accounts over a period of approximately 17 hours. The issue was caused by poor network connectivity affecting the UK Tax filing service. Xero's technical team restored service and resolved the incident on July 1, 2026.
We are aware some UK customers are experiencing slowness or errors when loading filings in UK Tax. Our team is investigating this with urgency.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 07/01/2026 03:04AM
Our team has resolved the issue impacting some UK customers trying to load filings in UK Tax. We apologise for any inconvenience this has caused.
Our technical team identified this was caused by poor network connectivity and our team restored service.
INVESTIGATING
18 days ago - at 06/30/2026 04:52PM
We know some customers are still experiencing slowness when trying to load filings in Xero Tax for Corporation Tax or filing Statutory accounts. Our technical teams are continuing to work hard to resolve the issue and we apologise for the inconvenience caused.
For those only needing to file accounts you can try our new offering as an alternative : https://central.xero.com/s/article/Generate-incorporated-accounts#Startanewfiling
INVESTIGATING
19 days ago - at 06/30/2026 09:43AM
We are aware some UK customers are experiencing slowness or errors when loading filings in UK Tax. Our team is investigating this with urgency.
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