Outage in Xero
Global: Xero HQ - Some customers are experiencing errors or slowness when navigating XPM and Xero HQ
Resolved MinorIncident Report
Summary AI Generated
**Xero HQ & XPM – Errors and Slowness (23 July 2026)** Some Xero partners experienced errors and slowness when navigating Xero HQ and XPM (Practice Manager), with Workpapers and Xero Tax (Australia) also affected. The incident lasted approximately 3.2 hours before the team resolved the underlying issue. No further action is required from affected users.
We are aware of some customers experiencing slowness or receiving errors when navigating Xero HQ. Our team is investigating this with urgency.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/23/2026 07:59AM
Our team has resolved the issue impacting some partners when navigating XPM and Xero HQ. We apologise for any inconvenience this has caused.
INVESTIGATING
5 days ago - at 07/23/2026 05:10AM
Our team has resolved the issue impacting some partners when navigating XPM and Xero HQ. We apologise for any inconvenience this has caused.
INVESTIGATING
5 days ago - at 07/23/2026 04:49AM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 07/23/2026 04:46AM
We are aware of some customers experiencing slowness or receiving errors when navigating Xero HQ. Our team is investigating this with urgency.
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