Outage in Xero
Global: Payroll - some customers may be experiencing errors when accessing Payroll
Resolved MinorIncident Report
Summary AI Generated
Xero experienced a global Payroll access issue lasting approximately 2 hours, during which some customers encountered errors when attempting to use the Payroll feature. The team investigated, implemented a fix, and monitored results before confirming full resolution.
We are aware that some customers trying to access Payroll in Xero are experiencing an error. Our team is investigating this with urgency.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/10/2026 08:19PM
Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused.
MONITORING
8 days ago - at 07/10/2026 07:57PM
Our team has implemented a fix and we are currently monitoring the results.
INVESTIGATING
8 days ago - at 07/10/2026 06:16PM
We are aware that some customers trying to access Payroll in Xero are experiencing an error. Our team is investigating this with urgency.
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