Outage in Xero
Global: Xero - some customers may be experiencing issues in Xero
Resolved MinorIncident Report
Summary AI Generated
Some Xero customers experienced errors across the platform due to an outage affecting a third-party external provider. The incident lasted approximately 1.4 hours before a fix was implemented and confirmed resolved.
We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now. Our technical team have identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.
Components affected
XeroTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/10/2026 10:44PM
Our team has resolved the issue impacting our customers experiencing errors in Xero. Our technical team identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.
MONITORING
8 days ago - at 07/10/2026 10:21PM
Our team has implemented a fix and we are currently monitoring the results. We apologise for any inconvenience this has caused.
IDENTIFIED
8 days ago - at 07/10/2026 09:24PM
We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now. Our technical team have identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.
Latest Xero outages
Global: Invoicing - Some customers are experiencing errors or slowness when accessing Invoicing in Xero - 5 days ago
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