Outage in Xray
Atlassian Outage - Users receiving 'something went wrong' or 'Hash MHHY91' Error messages when using Apps
Resolved MajorIncident Report
We're experiencing an outage on Xray Cloud, tied to our service provider, Atlassian, which is affecting all third-party apps (https://jira-software.status.atlassian.com/). We're closely monitoring and working on a resolution with Atlassian.
Thank you for being so patient!
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/08/2025 09:05AM
The issue is now fully resolved.
Thank you for your patience.
MONITORING
about 2 months ago - at 09/04/2025 04:30PM
Atlassian team has implemented a mitigation and have updated that services are currently operating as expected. We'll continue to monitor the situation for any changes.
MONITORING
about 2 months ago - at 09/04/2025 08:06AM
We're experiencing an outage on Xray Cloud, tied to our service provider, Atlassian, which is affecting all third-party apps (https://jira-software.status.atlassian.com/). We're closely monitoring and working on a resolution with Atlassian.
Thank you for being so patient!
Latest Xray outages
Xray Cloud Services impacted - 11 days ago
Xray Connectivity Issues - about 1 month ago
Performance Degradation across Xray API and Xray APP - 11 months ago
Atlassian Outage - over 1 year ago
Xray Migration from Server to Cloud Failure - over 1 year ago
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