Outage in Xray

Xray Connectivity Issues

Resolved Major
September 16, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

We are investigating connectivity issues with Xray Cloud. Our team is actively working to identify the cause and will provide updates as more information becomes available.
Components affected
Xray App Xray API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/17/2025 05:06PM

A hotfix has been deployed and early monitoring indicates services are fully stabilized. We will continue to monitor to ensure full resolution.

MONITORING about 1 month ago - at 09/16/2025 04:35PM

We have identified an issue and we have placed mitigation measures. We are moving to monitoring. If you are still seeing any underlying issue, please inform via ticket.

INVESTIGATING about 1 month ago - at 09/16/2025 09:05AM

We are investigating connectivity issues with Xray Cloud. Our team is actively working to identify the cause and will provide updates as more information becomes available.

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