Outage in Xray

Performance Degradation across Xray API and Xray APP

Resolved Minor
December 12, 2024 - Started 9 months ago - Lasted about 7 hours
Official incident page

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Outage Details

The incident has been resolved. Our team continues to closely monitor the system to ensure ongoing stability and reliability. However, if you experience any difficulties after this resolution, please feel free to contact Support. Thank you for your patience. Investigating: Some customers may be experiencing degraded performance. Our team is investigating.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 12/12/2024 06:57PM

All services are back to normal and operational.

We recommend to navigate to Manage Apps -> Xray and hit the update button if it's visible, if not, that means the update has already been applied and no further action is needed.

Thank you for your patience and cooperation.

MONITORING 9 months ago - at 12/12/2024 12:21PM

The incident has been resolved. Our team continues to closely monitor the system to ensure ongoing stability and reliability. However, if you experience any difficulties after this resolution, please feel free to contact Support. Thank you for your patience.

Investigating: Some customers may be experiencing degraded performance. Our team is investigating.

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