Outage in xsolla
Store issue
Resolved MajorIncident Report
We're investigating this issue and will post an update shortly.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/05/2023 11:39AM
We can confirm that the issue is now resolved.
It affected about 6% of users from 1:06 a.m. to 3:16 a.m. PDT on October 5th. These users received their purchase with a delay.
We apologize for the impact and thank you for your patience.
MONITORING
over 2 years ago - at 10/05/2023 10:16AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 10/05/2023 09:47AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 2 years ago - at 10/05/2023 09:19AM
We're investigating this issue and will post an update shortly.
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