Outage in XTIUM

Callcenter and Receptionist login issue

Resolved Major
September 04, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently aware of an issue preventing users from logging in to the Callcenter and Receptionist applications. After entering your credentials, a loading icon appears, but the page then returns to the login screen. We are investigating this issue with high priority. We will provide an update as soon as possible. https://callcenter.voip.evolveip.eu/callcenter/ https://receptionist.voip.evolveip.eu/receptionist/

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/04/2025 08:34AM

The login issue has been fully resolved.

We have completed monitoring and confirmed that all systems are operating normally. Affected customers have validated that services are functioning as expected.

Thank you for your patience while we worked to restore full functionality.

MONITORING 4 months ago - at 09/04/2025 06:52AM

A fix has been implemented, and we are monitoring the results. Please retry logging in on your portal. If the issue persists, please contact our XTIUM Support team.

INVESTIGATING 4 months ago - at 09/04/2025 06:06AM

We are currently aware of an issue preventing users from logging in to the Callcenter and Receptionist applications. After entering your credentials, a loading icon appears, but the page then returns to the login screen. We are investigating this issue with high priority. We will provide an update as soon as possible.

https://callcenter.voip.evolveip.eu/callcenter/
https://receptionist.voip.evolveip.eu/receptionist/

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