Outage in XTIUM
No inbound/outbound calls
Resolved MajorIncident Report
We are aware of an issue with inbound and outbound calls, impacting some of our OCC Cloud Azure customers.
We are investigating this issue with high priority alongside our vendor and will provide updates as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/23/2025 12:19PM
This incident has been resolved.
MONITORING
11 months ago - at 05/23/2025 09:52AM
A fix has been implemented by our vendor. Preliminary results are positive. While we continue to monitor the results, please check to see if the issue is resolved. If you still experience the issue, please reach out to our Support team.
INVESTIGATING
11 months ago - at 05/23/2025 08:35AM
We are aware of an issue with inbound and outbound calls, impacting some of our OCC Cloud Azure customers.
We are investigating this issue with high priority alongside our vendor and will provide updates as soon as more information becomes available.
Latest XTIUM outages
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Unable to handle calls or getting logged out - 5 months ago
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