OCC Cloud Outage

The issues have been resolved. We are still investigating the root cause and we will provide more information about the cause in a RFO (Reason for Outage), which we will provide within 10 workdays to all affected clients. Please revert any workaround you might have activated.

If, for any reason, you are still running into issues, please do not hesitate to give us a call via +3188 428 3111

We have completed remediation work in an effort to resolve the issue. We are monitoring the issue for recovery of services.

Unfortunately we have to report that the service is not stable yet, and still showing signs of the previously mentioned issue in our initial notification. We do see that phone registrations and calls are recovering, but we also still see some instability in the service.

Our engineers are still investigating the issue with the highest priority, and we will keep you updated via this statuspage.

The issue has been resolved. We are still monitoring the issue and investigating the root cause. For the moment, we will leave this status page notification open. If all services remain stable, we will proceed with closure. We will further investigate the rootcause and will provide you with an analysis.

Please revert all workarounds. If you are still running into any issues, please do not hesitate to give us a call via +3188 428 3111

Good morning,

EvolveIP is aware of an issue impacting OCC Cloud clients and our clients who are working from our UK Broadsoft platform. We are currently investigating with the highest priority and will provide further updates in due course